FAQs

Welcome to the Snuggle Comfort FAQ page

Below are answers to some common questions about our products, shipping, returns, and more. If you don’t find the answer you’re looking for, feel free to contact us directly.

1. What Products Does Snuggle Comfort Offer?

We specialise in cosy and high-quality bedding essentials, including:

  • Duvets
  • Pillows
  • Cushions
  • Blanket Hoodies
  • Throws
  • Other comfort-focused home textiles

Our products are designed to bring luxurious comfort and warmth to your home.

2. What Sizes Are Available for Your Bedding?

We offer a variety of sizes to suit UK bed standards, including:

  • Single
  • Double
  • King
  • Super King

Check the product descriptions for exact dimensions and availability.

3. Do You Use Sustainable Materials?

Yes! We are committed to sustainability. Many of our products are made with eco-friendly and ethically sourced materials, ensuring comfort that doesn’t compromise the planet.

4. How Much Is Shipping?

We offer the following shipping options:

  • Standard Delivery: Free for orders within U.K Mainland.
  • Express Delivery: £5.00 for faster shipping.

Delivery times and costs are calculated at checkout based on your location.

5. Do You Ship Internationally?

Currently, we ship within the UK only. We are working on expanding our reach to international locations—stay tuned!

6. What Is Your Return Policy?

We want you to love your Snuggle Comfort products! If you're not satisfied, here’s how returns work:

  • Returns are accepted within 30 days of delivery.
  • Items must be unused, in their original packaging, and in a resalable condition.
  • For hygiene reasons, used bedding cannot be returned unless defective.

To start a return, please contact our support team with your order number.

7. How Long Will It Take to Receive My Order?

  • Standard Delivery: 2–4 business days.
  • Express Delivery: 1–2 business days.

You’ll receive a tracking link once your order has been dispatched.

8. What Payment Methods Do You Accept?

We accept all major payment methods, including:

  • Visa, MasterCard, and American Express
  • PayPal
  • Apple Pay and Google Pay
  • Klarna (Buy Now, Pay Later)

9. How Do I Care for My Bedding?

We recommend the following care instructions for most of our products:

  • Wash on a gentle cycle with a mild detergent.
  • Tumble dry on low heat or air dry.
  • Avoid using bleach to maintain the quality of fabrics.

Always refer to the care label on individual items for specific instructions.

10. How Can I Contact Snuggle Comfort?

If you have additional questions, we’d love to help!